Beware of Traveling Contractor Scams in California | Brooks Painting

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Beware of Traveling Contractor Scams in California

The below is from the Contractor State License Board.  Click here for the PDF version on the CSLB site.

There are groups of transient criminals that pose as door-to-door home repair contractors who rip off homeowners throughout California with painting, roofing, and paving scams. Not every door-to-door solicitor or family-owned business operates in this way; however, the Contractors State License Board urges consumers to be wary and to watch for any of these “red flags.”

The Suspects:

• Often related by family, and solicit door-to-door; • Come across as friendly, but can use high-pressure or scare tactics; • Are reluctant to give an up-front price or provide a written contract, and

Increase the price after the project is under way or completed; • Demand payments in cash; • Immediately cash checks (sometimes changing the amount before

Cashing); • Drive customized newer vehicles with out-of-state license plates; • Use toll-free (800) telephone numbers instead of local numbers; • Have post office boxes or suite numbers instead of actual street

Addresses; • Target the vulnerable, like elderly or recent immigrants; and • Offer complimentary inspections and then offer to fix “problems.”

The Scams:

• Claim they have left over material from another job at a cheap price; • Claim they’ll use a “sealant” but actually apply a useless, watery liquid

That they spray on roofs, fences, or driveways; • Push a few new wood shakes under old roofing shakes and apply a

Useless oil; or • Charge by the can for painting and then exaggerate the amount they

Say was used.

Tips to Avoid Being Scammed:

• Watch out for door-to-door solicitations—especially when they want to

Start work immediately; • Be aware that your contractor must notify you of your right to cancel

Within three (3) days of signing a contract; • Be a good neighbor and report any suspicious home improvement

Activity if your neighbor is elderly or otherwise vulnerable; and • Get free information from the CSLB, like “10 Tips for Making Sure Your

Contractor Measures Up.”

If you or a neighbor have hired or been solicited by someone fitting the description of these traveling criminals, please contact the Contractors State License Board in Southern California at (562) 345-7600 or in Northern California at (916) 255-2924.

For a reputable, established professional painting contractor in the Yolo, Sacramento, and Solano County areas, call Brooks Painting at 530-753-5074 for your free estimate.

Our Promises to You

1. We’re committed to your project’s success

A lot of painters do the bare minimum, just to get by and move on. That’s not who we are or how we’ve built our reputation.

2. You can feel comfortable with our team

From the estimator to our office team, field employees to Crew Leader, we want you to know that you’re valued, cared for, and safe.

3. We’ll do the job correctly

You deserve total transparency, accountability, and exceptional work. No skipped steps or opting for the “easy way.”

4. We’ll stand by our job

Because we know we’re doing it all the right way, we can confidently stand by our work. We’re picky, and we want you to be 100% satisfied.

Most trusted painting company in the Greater Sacramento & Davis Areas

4.9 rating from 400+ reviews

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We are long time happy customers with many positive experiences with Brooks Painting. We have appreciated the assistance (and patience) with selecting paint colors, the professionalism of the staff and the high quality of workmanship. We recently had some interior painting done and the crew was on time, neat, careful inside the house and very easy to work with. They also cheerfully handled some unexpected drywall repair. I highly recommend Brooks Painting.

Teri Greenfield
Google

Brooks Painting has be in business a long time in our area. As a native resident we have seen and heard of their professional & quality painting. In looking for bids on painting our house Brooks was referred numerous times. When Jeremy came out to meet us we were sold on using their services and looked no further. Every aspect of this company was very upfront, professional and made us feel safe, valued and comfortable hiring them. The office staff kept good communication with us. The color matching was perfect. The crew showed up on time, were respectful and did a great job from prep to the final end of the project. The warranty offered was a plus and the liability coverage gave us peace of mind also. The price was well worth all that was included in the project so we had little to do but move our stuff away from the house. Thank you Brooks painting, crew and staff for making our home new again :)

Karen Boone
Google

You are an excellent company and I couldn't be any happier with your work. This is your second job for me and both were excellent.

Donald S., Realtor

Chris and Gabriel were amazing. Corey was patient and helpful in answering questions and while I decided on colors. The office was easy to contact and had good follow-through. Thank you so much to Brooks for a job I could not possibly be happier with. Feel free to use me as a reference!

Laura P

I have always received excellent customer service and the crews are always very concerned about ensuring satisfaction!

Shawn W.

Brooks did a fantastic job on our exterior and interior paint jobs. Quality was high, price was reasonable, and the team was extremely professional and detail-oriented. Mark was our crew lead and the team performed a number of exterior wood repairs, a door re-stain, interior and exterior painting. Mark clearly takes a lot of pride in his work and went above and beyond to ensure the work was high-quality, including finding exact matching siding to fix dry rot, and performing minor repairs that weren't even included in the quote. He and the team were all consistently positive and personable, joking with each other throughout the day, while also genuinely complimenting each other on the quality of their work. It was great to see, and that positivity definitely showed through the work they did. We couldn't be happier with the end result.

Ryan Schauland
Google

Another great job by Brooks Paining. they did a great job on our trim painting and siding varnish. They were very timely and considerate of our home and property. This is our 3rd time in 19 years utilizing Brooks Painting. We haven't been let done. 👍👍

T Thompson

Great job in every way- quality of work to customer service.

Debbie M.

My experience with Brooks Painting has been outstanding, and, if it were an option on Google, I would assign 100 stars to their work. Mark and his crew were exceptional in painting both the inside and outside of my Central Davis home. They were considerate, careful, and respectful of my furnishings and yard. Kristen and her office staff were also responsive to my queries and were timely in scheduling the work. Thank you Brooks Painting for assisting in transforming my house into a beautiful home!

Hollis Skaife
Google

Brooks did a fantastic job on our exterior and interior paint jobs. Quality was high, price was reasonable, and the team was extremely professional and detail-oriented. Mark was our crew lead and the team performed a number of exterior wood repairs, a door re-stain, interior and exterior painting. Mark clearly takes a lot of pride in his work and went above and beyond to ensure the work was high-quality, including finding exact matching siding to fix dry rot, and performing minor repairs that weren't even included in the quote. He and the team were all consistently positive and personable, joking with each other throughout the day, while also genuinely complimenting each other on the quality of their work. It was great to see, and that positivity definitely showed through the work they did. We couldn't be happier with the end result.

Ryan Schauland
Google

They are on time! They show up! It was a big job and they were good and fast. Very nice guys.

Tracy W.

I wanted to have my kitchen cabinets painted but knew that that was a job that required skill and expertise. I called Brooks Painting and the experience from start to finish was perfect! Everyone I dealt with was personable and good at their jobs. They spent time answering questions, explaining the exact process, and did the work precisely as promised. They even did a few other small jobs (repairing and painting 2 water damaged ceilings) to perfection. And everything was neat and clean when they left! And the cabinets – better than I could have hoped for. Esteban is a master craftsman who was meticulous in every aspect of his work. The finish is smooth as glass with no imperfections. I couldn’t be happier!

Christina Fotenos
Google

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Quality

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Prompt Service

We are proud of our reputation for friendly, prompt service, and this positive attitude is reflected by every one of our employees.

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We offer a three-year labor guarantee for all painting projects involving one coat, and a five-year labor guarantee for all two-coat projects.

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Brooks Painting is a fully-licensed, bonded, and insured company. We also offer up to $1,000,000.00 in liability for your protection.

Value

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